If you tend to lose sticky notes, forget prices, or miss deadlines, you need quality studio management software to get everything systematic. Fortunately, there are customer relationship management or CRM tools that can aid you in handling a profitable job.
With the right studio management software, you can secure clients and streamline your photography business. To improve your company’s productivity, here are the features you need to consider when choosing a studio management tool.
Studio management tools ensure you have a work-life balance, and that admin tasks won’t overshadow your creative work. If you want to change how you run your business, check out Táve, and see the difference in managing your sales, tasks, and client bookings.
If you want to avoid stress because of disorderly workflow, your studio management software must help you manage tasks to keep everything under control. The beauty of CRMs is that you can rearrange projects according to their priority. In effect, you don’t miss deadlines or delay outputs.
Gone are the days when you have to type every question to gather client information. With automated bookings, clients can easily see your calendar, price quotations, and sample works to help them decide faster.
Your customers can also put necessary information like personal details, electronic signature, event information, and other inquiries. Moreover, clients can see everything they need, such as contracts, orders, and voices.
Scheduling shoots or meetings is an essential part of administrative work. To make sure you don’t forget a booking, your management software must be capable of saving important dates on your calendar.
Some tools can also inform you of multiple bookings or client meetings in one day. In this way, you can easily see your availability for other clients and tasks.
Customer service is a critical aspect of the success of a photography business. It’s crucial that you can communicate with your customers and teammates quickly. The best studio management tool includes chat-based models that give you centralized conversation channels.
Lead nurturing is a vital component of developing marketing campaigns. Photography-focused CRMs often have tools that send emails, obtain leads, and follow-up on calls. By focusing on the initial inquiry up to the final output, your software will not let a customer lose their interest in your services.
Part of the lead generation is knowing when to send messages. Studio management tools can send replies or outreach emails at your preferred time. Some can also inform you whether the client has opened the message and clicked your external links.
Another useful feature your studio management software should have is the ability to create custom quotes and packages for each client. Pricing can be confusing at times, especially when you want to create special packages. With the right tool, you can store hourly rates, as well as prices for albums, prints, and other deliverables.
A complicated payment system can be a turn-off for potential customers. Studio tools can store multiple payment channels to easily close the deal with your clients. Likewise, this feature enables you to keep track of quotations, invoices, and order PDFs.
Some clients don’t have the time to go through your online portfolio or social media accounts to check your work. Therefore, it’s important that you can showcase your output and samples by category. In the same way, clients must have their own gallery for them to access their orders.
One of the best things about CRMs is the ability to generate reports about your business. May it be a daily, weekly, or monthly report, you’ll see how your business is progressing. Data collection lets you know your strengths and areas to improve.
Investing in the right studio management software is a life-changing choice. By letting CRMs help you manage time and organize workflow, you can accomplish your tasks efficiently.