Redmi which was introduced to India in July 2014. Since its launch, the sale of Mid-range smartphones has never declined. On the other hand, it has become the bestselling phone in India. All its flagship phone has reached more number of users with the introduction of its latest series phones.
However, they have well focused on service and therefore, you would always come across a good service given by their service centre, but people have faced some common problems while using these smartphones.
Today, we will discuss some of the common problems faced by the customers and how to fix those issues at home without going to a service centre nearby.
One of the common problems faced by Xiaomi users seen on the Xiaomi forums is the phones getting locked. However, it is a general problem and can be fixed easily but going to Xiaomi service centre requires a lot of time and patience.
Many of the customers have found that the phone asks for activating the device and when clicked then it leads to another screen. This screen asks to log in through mi account Username and password. Suppose if you do not remember the password and put the wrong password, the phone gets locked. Now you can access your phone and you have no choice left, either go to the service centre or do it yourself by using the method that I am going to explain below.
Mi phones uses its own cloud security. There were times when it was very easy to unlock the phone but with the more sales in the country, people started misusing and peeping off on another person’s phone. Xiaomi had no other choice rather than tightening its security features.
The security features it uses is based on cloud features. This feature is very helpful to protect your personal data and keep hackers away from your personal data even yours phone security features have been breached.
It is a very easy process. Whenever you buy a Redmi phone, while setting it up for the first time, it asks to create the mi account. The same user id and password are asked when to reset the phone and try to open it again. If you forget the password and user id then you cannot unlock your phone.
Unlocking mi account though this process is easy. You just have to download the mi account unlock tool and go through the below steps.
The above discussed is a working process and it was found working on almost all the mi phone. However, if you find it difficult to do it yourself then it is best for you to contact mi customer care or its service centre.
You can click here to get in touch with mi customer support. You can connect via chat, call or even through the mail. It is all up to you how you feel comfortable to connect to.
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